Always wondered if we indeed need a WhatsApp widget on customer form such that we can draft the message and send WhatsApp direct message to the customer right from the Customer form itself. Further you may also create a SMS activity for the same customer too.
Here in the demo, I’m making use of the free WhatsApp API to launch WhatsApp web and send the message.
N.B: For some reasons, the WhatsApp font awesome icon isn’t rendering with 500 GET error. But that can be sorted 😉
Source code: https://github.com/prasath2k4/WhatsAppWidget
Check out other PCF control at https://pcf.gallery
Do leave a comment if you are able to fix the font rendering issue 😛
Thank you for your time!